GDPR Compliance

Here at 2cPanel Hosting Service, we take your data privacy and security very seriously and have worked to be compliant with the European General Data Protection Regulation (GDPR) which came into force on October 25th, 2018.

Is 2cPanel Hosting Service GDPR-compliant?

Yes, we have been fully compliant with GDPR since October 25th, 2018!

What exactly is GDPR?

The General Data Protection Regulation (GDPR) is the result of years of work by the European Union to unify and strengthen data protection for all citizens within EU borders.

GDPR gives you more control over how your data is used, while to us it constitutes a change of the legal environment in which we operate. That makes this change desirable and very beneficial to both parties, regardless of it being mandatory.

While a U.S based tech startup, our company has done everything to ensure that our product, policies, and procedures will be compliant with those regulations.

How does GDPR work?

First of all, GDPR affects and applies to every single organization that processes personal data of EU citizens, whether kept within the EU or outside of it. Any person-related information that can be used to identify is subject to GDPR regulation and its job is to ensure that processing any personal data (collecting, transferring, storage, and use) is made in the most secure way possible.

GDPR is in place to prevent any kind of data leakage or violation and will ensure that every company maximizes their security around customers' data.

We have customers in the E.U thus the effort to ensure that we are GDPR-complaint.

What has 2cPanel Hosting Service done to be compliant?

We focused on giving you the tools to choose what you wish to do with the data and to what extent you wish to provide or process it. We went through the lengthy audit alongside our attorneys and GDPR advisors to ensure that we're fully compliant.

Frequently Asked Questions

Q: What is the EEA?

A: The EEA (European Economic Area) is the area in which the Agreement on the EEA provides the free movement of persons, goods, services, and capital within the European Single Market, including the freedom to choose residence in any country within this area. The EEA was established on January 1st, 1994 upon the EEA Agreement having come into force.

Q: Is 2cPanel Hosting Service responsible for the data processing on your hosting resellers end?

A: 2cPanel Hosting Service is under no circumstances responsible for how our hosting resellers chooses to deal with this as it is their choice to either be compliant or not. However, we keep working with them so they too, can be compliant with GDPR.

Q: Who is held responsible in the case of data leak or breach of privacy policy?

If it happens n our system, we are. If it happens to our customers system, then 2cPanel Hosting Service will not be responsible for the actions taken by our clients when it comes to GDPR as we simply provide a hosting platform for them to host their website and application.

Q: Where are your data and applications stored?

We provide datacenters in multiple regions and customers have the option of choosing where their data is hosted. The region the customer select during the order process is where his or her data is located and that include backups and everything else.

Q: Do you transfer data between data centers?

A: Nope. We do not unless specifically asked by the customer.

Q: Is your data encrypted both at rest and in transit?

A: Yes. Data transfer is always processed with encrypted protocols and takes place on a private secure server. Data at rest is also encrypted.

Q: Who can access my data? Under what circumstances does that happen and what do they see?

A: No unauthorized person has access to the data. Access is only granted to the team responsible for our hosting infrastructure and the technical team who may need access to the customer data to help him or her with technical issues. Access to those is highly monitored and tracked in our activity log, kept on a separate private server.

Q: Is your data ever moved outside of the EEA?

A: Any potential transfer of clients’ personal data is limited strictly to migration request by the customers and even this is done with appropriate level of personal data protection approved by the European Commission.

If you have any questions on this, please contact us via chat on our website or at support@cpanelcontrolpanel.com